BPM software – General Workflow – Starts with the CUSTOMER

VerityBeyond BPM - GRC   New Customer

In the customer management view, we can onboard, update and define a customer. To initiate a service request SOP workflow for a customer, select the customer Activities My workflows select an SOP workflow Start order, this will initiate the SOP workflow to manage the certification / order request for the customer.

In the same way, a certification workflow can be run for a customers asset. Select the customer Manage asset select the asset certify asset Select workflow Start certification.

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VerityBeyond BPM-GRC | New Customer
In the Setup New Customer window, you will enter the customer's contact information and specify the customer type, whether they are a regular customer, employee, or contractor.


 New Customer 

image  New Customer and Category

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New Customer type and category
It is very important to select what type of customer and category he belongs to.

The workflow initiates with the customer, who may be internal (within the organization) or external. You can select the type of customer by going into the type field and select from the pulldown menu All activities are ideally centered around the identity of the customer or organization, whether they are making a service request, purchasing an e-commerce product, managing a supply chain asset, or initiating a general service inquiry.

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Our Customer
The Customers page offers a comprehensive list displaying all customer records stored in the system. Click on the costumer's ID
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My details - Costumer's Page
This is where you now select the Workflow from the pulldown menu or the list of SOP workflows that have been created in your site. make sure you click on Start Order Under Applications you can Add new assets and manage them also.
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New Customer Asset
This is where you now select the Workflow from the pulldown menu or the list of SOP workflows that have been created in your site. make sure you click on Start Order Under Applications you can Add new assets and manage them also.


 Customer's New Asset 

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Manage Assets
This is where you now select the Workflow from the pulldown menu or the list of SOP workflows that have been created in your site. make sure you click on Start Order Under Applications you can Add new assets and manage them also.


 Manage Customer's Asset 

image  Our Customers

  Our Customer

The Customers page offers a comprehensive list, displaying all customer records stored in the system. Each entry in the table corresponds to a distinct customer, whether affiliated with your organization internally or externally.


 Our Customers 

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