BPM software – General Workflow – Starts with the CUSTOMER
VerityBeyond BPM - GRC New Customer
In the customer management view, we can onboard, update and define a customer.
To initiate a service request SOP workflow for a customer, select the customer Activities
My workflows select an SOP workflow
Start order,
this will initiate the SOP workflow to manage the certification / order request for the customer.
In the same way, a certification workflow can be run for a customers asset. Select the customer
Manage asset select the asset certify asset
Select workflow Start certification
.
New Customer and Category
The workflow initiates with the customer, who may be internal (within the organization) or external. You can select the type of customer by going into the type field
and select from the pulldown menu
All activities are ideally centered around the identity of the customer or organization, whether they are making a service request,
purchasing an e-commerce product, managing a supply chain asset, or initiating a general service inquiry.
Our Customers
Our Customer
-
The
Customers
page offers a comprehensive list, displaying all customer records stored in the system. Each entry in the table corresponds to a distinct customer, whether affiliated with your organization internally or externally.